Service reports that used to take days now take less than an hour

Technicians came back from site visits with voice memos and scribbled notes. Turning them into billable reports took the back office days. Invoices waited, knowledge got lost.

A multi-tenant service-intelligence platform. A spoken job memo becomes a branded PDF: transcribed, customer auto-filled, spare parts priced, drive time costed, delivered to the customer and billing, then folded back into the knowledge base. An on-site AI assistant answers from the company's own manuals and history, with every answer cited, and recurring failures become micro-courses.

No documentation delays holding up invoices, and know-how stops leaving with the technician. Whole stack hosted in the EU: Frankfurt database, EU transcription, EU LLM endpoint.